• Washington
  • Wall Street
  • A.I.
  • Hollywood
  • Media
  • Fashion
  • Sports
  • Art
  • Join Puck Newsletters What is puck? Authors Podcasts Gift Puck Careers Events
  • Join Puck

    Directly Supporting Authors

    A new economic model in which writers are also partners in the business.

    Personalized Subscriptions

    Customize your settings to receive the newsletters you want from the authors you follow.

    Stay in the Know

    Connect directly with Puck talent through email and exclusive events.

  • What is puck? Newsletters Authors Podcasts Events Gift Puck Careers
Welcome back to In The Room, my biweekly email on the inner workings of the media industry.
 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
In The Room
In The Room

Good evening, I'm Dylan Byers.

Welcome back to In The Room, my biweekly private email on the behind-the-scenes machinations of the media industry. Tonight, we go back inside CNN and Chris Licht’s ambitious, perhaps quixotic mission to win back conservatives’ trust—and what it portends for the future of the news network and its parent company, Warner Bros. Discovery.

Licht’s Hearts and Minds Campaign
Licht’s Hearts and Minds Campaign
A few months into his tenure, Licht is trying to convince Republicans not to boycott CNN, just as Walter Isaacson did two decades ago. Some things never change. But can CNN?
DYLAN BYERS DYLAN BYERS
“I did that too, and I also got slammed!,” Walter Isaacson told me earlier this week. The veteran journalist, former editor of Time, one-time cable chief and biographer of history’s great men was referring to Chris Licht, the newly installed chairman and C.E.O. of CNN, and a recent trip he’d taken to Capitol Hill. Licht had ventured to D.C. in mid-July to meet with lawmakers from both sides of the aisle, ostensibly as part of an icebreaking, get-to-know-the-players tour. But Licht’s true objective, several sources told me, was to convince highly skeptical Republican leaders like Mitch McConnell, Kevin McCarthy, and John Thune that they would get a fair hearing on his network, and that they should come back on its airwaves.

Twenty-one years earlier, in the halcyon, pre-9/11 days of August 2001—“the summer of sharks and car chases,” as he put it—Isaacson himself had ventured to Capitol Hill as the newly installed chairman and C.E.O. of CNN, with a similar mission to salvage the network’s relationship with conservative leaders like Trent Lott, Dennis Hastert, and Tom DeLay. In those days, on the heels of the Gingrich Revolution and the launch of Fox News, CNN was losing appeal on the right. G.O.P. lawmakers had accused it of liberal bias; DeLay, who referred to CNN alternately as the “Communist News Network” and the “Clinton News Network,” even suggested conservatives boycott the channel entirely.

During his mission to the Hill, Isaacson reportedly told lawmakers he wanted to “change the culture” at CNN to “win back” conservatives’ trust. He described the trip then as an outreach effort to Republicans who felt “that CNN has not been as open to covering Republicans.” But, he told me this week, “I was basically asking Republicans not to boycott CNN.”

Licht’s trip in mid-July has similarly been described to me as an effort to “win back” conservatives’ trust and convince them to return to the network—a hearts-and-minds campaign long foreshadowed by John Malone’s prophetic words that Zucker-era conservative-bashing wouldn’t be tolerated on the new, Warner Bros. Discovery-controlled network. “Chris has made it clear that his top priority is to make CNN a place for fair and respectful dialogue, analysis and debate,” CNN spokesperson Matt Dornic told me, offering a more diluted characterization of Licht’s appeal. “He believes our audiences deserve to hear from elected officials on both sides of the aisle and will continue to engage a variety of voices.”

ADVERTISEMENT
ADVERTISEMENT
VH1 Presents RuPaul’s Drag Race, For Your Emmy® Consideration.

VH1’s RuPaul’s Drag Race is nominated for 11 Emmy® Awards including Outstanding Host for a Reality or Competition Program, Outstanding Directing for a Reality Program, and Outstanding Competition Program.

Now in its 14th season, RuPaul’s Drag Race continues to revolutionize Reality Competition TV. Vanity Fair declares “There has never been a show like RuPaul’s Drag Race,” and Entertainment Weekly calls the Emmy®-nominated season “The most game-changing season ever,” hailing RuPaul’s Drag Race as “the best reality TV event of 2022.” And The Atlantic declares that Drag Race “might matter now more than ever.”

Stream the Emmy®-Nominated season of RuPaul’s Drag Race at VH1.com. For Your Consideration in all eligible categories.

The Reputational Asset
When history repeats itself, or rhymes, it often does so because of certain enduring truths. One truth about CNN is that, despite branding itself as “the most trusted name in news”—and despite internal research which bolsters that claim—the network has struggled with conservative audiences for most of its history, and no goodwill Hill tour or rightward extension of the olive branch has ever really changed that. Perhaps that was pre-ordained by a conservative tradition of anti-media rhetoric dating back at least as far as Goldwater; perhaps it’s due to Rupert Murdoch and Roger Ailes’ visionary conception for a conservative news network that could upend mainstream media; perhaps it’s due to CNN’s own struggle to prioritize nonpartisan journalism over the moral preoccupations of a mostly coastal, mostly left-of-center staff. Whatever the case, it is the case.

If Isaacson faced a daunting task in restoring conservative trust in the pre-Iraq George W. Bush era, it’s fair to say Licht may face an insurmountable challenge in our not-yet-post-Trump era, when Americans are being physically and digitally gerrymandered and conservatives have been conditioned to distrust the media and government—to the point that an actual majority of Republicans still doubt the legitimacy of the last presidential election. “Things have gotten much more partisan and tribal in 20 years,” Isaacson said when asked to compare Licht’s predicament to his own. “It’s even harder.”

Ostensibly, restoring CNN’s reputation for nonpartisan, nontribal journalism is Licht’s sole responsibility at the network. Both he and his boss, David Zaslav, have stressed that they’re not concerned about ratings, and Zaz has even referred to CNN as “a reputational asset” rather than a purely economic revenue generator. Meanwhile, Malone, Zaz’s mentor and fellow board member, said before the merger that “good journalism could have a role in the Warner Bros. Discovery portfolio,” perhaps implying that anything other than “good journalism”—as he and his fellow board directors define it—might not.

The new mandate suggests that both Zaz and Malone believe CNN’s long-term value depends not so much on ratings but on the integrity of the brand, which confers value on the WBD portfolio. In the immediate future, this will maintain the network’s place in the cable bundle, and the lucrative multi-year licensing fees that offset advertising declines. In the not-too-distant future, CNN could be a meaningful differentiator for the company’s omnibus streaming service. In the long-term, it could sweeten Warner Bros. Discovery’s appeal to a potential acquirer. (I’ve been predicting for years that Comcast's Brian Roberts might one day make a play for WBD, as has Malone. My Puck partner William D. Cohan has a riveting piece on the topic.)

In the meantime, the ratings may matter more than Licht would like to admit. A recent Times report noted that CNN averaged just 639,000 total viewers in prime time last quarter—which, coincidentally, is a thousand viewers shy of the average primetime ratings that inspired Time Warner to fire Zucker’s predecessor Jon Klein back in 2010. Like Licht, Klein had invested heavily in news coverage and analysis, rather than what he describes as “fireworks.” CNN “should be profitable, but it’s got to be prestigious,” he told me this week, describing prestige as “a differentiator” for brands like CNN, NPR and 60 Minutes, and one that gave them “a highly defensible moat.” He commended Licht for a career of “making information interesting,” and likened that strategy to the one he himself had pursued nearly two decades earlier, noting that profitability increased under his watch.

ADVERTISEMENT
ADVERTISEMENT
This year, CNN is on track to make less than $1 billion in profit for the first time since 2016. The arguably negligible profit miss isn’t Licht’s fault—he just got there, CNN has endured a tumultuous ownership and leadership change, they scrapped a costly CNN+ investment, ratings are down across the board, et cetera—but nothing about his early moves suggest there is plan to substantially grow the network’s revenue in the years ahead. The Times cited a series of uninspiring revenue-generating ideas, like expanding in China (good luck) and growing its e-commerce business (come on). These efforts, as I first reported back in May, are being spearheaded by a friend of Licht’s named Chris Marlin, a former executive at Lennar, the home builder, who has zero experience in media. And while a number of CNN’s competitors are now under the management of M.B.A.s, these prospects seem particularly uninspiring. CNN+ may have been a boondoggle, but it has yet to be replaced by a coherent growth strategy other than muting the Breaking News banner.

Instead, it seems that CNN is at risk of becoming a glossy economic play for Warner Bros: in short, a reputational asset that will endure all kinds of operational efficiencies as Zaz embarks on his ambitious vow to Wall Street of delivering $3 billion in synergies across his portfolio and $14 billion in 2023 EBITDA. During the Zucker years, CNN effectively operated as its own company, which was perhaps a defensive mechanism to shield it from the shitstorm of two messy acquisitions. Now Zaz and WBD C.F.O. Gunnar Wiedenfels will likely reduce costs across the board, presumably touching everything outside of journalism, at least for now. As befits WBD's aggressive cost-saving strategy, CNN actually seems poised to maximize profitability through staff reductions on the business and operations sides in areas where there are redundancies with Discovery.

Say what you will about the Zucker era, and many do, but his tenure at CNN was built on a growth mandate—the notion of making the brand bigger and bigger and, frankly, fashioning a throne sufficient enough for himself, the former C.E.O. of NBCU. Now, CNN is getting smaller. Axios reported yesterday that Licht is even experimenting with the notion of not filling Chris Cuomo’s vacant 9 p.m. spot with one host, but rather making it a multi-talent rotating format. Is that a strategy, or a cost-savings move? Sure, maybe it doesn’t make sense to go after a Jon Stewart-type, but an utter lack of ambition in a network’s key time slot begets a cascading set of other questions: If you do it at 9.p.m., why can’t you do it elsewhere? You can bet that many people inside Hudson Yards are asking the same question.

“It’s a challenge to get really good ratings without being hyper-opinionated and pushing people’s buttons,” Isaacson told me. “They want the CNN brand to stand for really good reporting, done fairly… and once they do that, they’ll figure out how to make it a good business proposition—or they won’t.”

“Even if it’s not a good business model,” Isaacson added, “at least they won’t have fucked up one of the world’s most important news brands.”

FOUR STORIES WE'RE TALKING ABOUT
Did McConnell Blow It?
Did McConnell Blow It?
Tara and Teddy detail how the Republicans are nuking their ’22 Senate fantasies
TEDDY SCHLEIFER
Pelosi's Cold War
Pelosi's Cold War
Notes on the speaker's Taipei visit and the paradox waylaying the Griner negotiations.
JULIA IOFFE
Nancy’s Napa Bacchanal
Nancy’s Napa Bacchanal
On the coming Pelosi-sized hole in Dems' fundraising and Thiel's G.O.P. shadow project.
TEDDY SCHLEIFER
The Plepler Riddle
The Plepler Riddle
Black Bird might be the breakout show of the summer, so why is it so hard to find?
JULIA ALEXANDER
swash divider
Facebook Twitter Instagram LinkedIn
You received this message because you signed up to receive emails from Puck

Was this email forwarded to you?

Sign up for Puck here

Sent to


Unsubscribe

Interested in exploring our newsletter offerings?

Manage your preferences

Puck is published by Heat Media LLC

227 W 17th St

New York, NY 10011

For support, just reply to this e-mail

For brand partnerships, email ads@puck.news

SEE THE ARCHIVES

SHARE
Try Puck for free

Sign up today to join the inside conversation at the nexus of Wall Street, Washington, A.I., Hollywood, and more.

Already a member? Log In


  • Daily articles and breaking news
  • Personal emails directly from our authors
  • Gift subscriber-only stories to friends & family
  • Unlimited access to archives

  • Exclusive bonus days of select newsletters
  • Exclusive access to Puck merch
  • Early bird access to new editorial and product features
  • Invitations to private conference calls with Puck authors

Exclusive to Inner Circle only



Latest Articles from Media

Bari Weiss
Dylan Byers • August 3, 2022
Bari’s Prison of Her Own Design
After a month of contentious delays, 60 Minutes finally aired its piece on the notorious El Salvador prison CECOT. The “hostage standoff,” as one person put it, ended in an uneasy truce that could have been reached a month ago—and without exposing the distrust and division at Bari Weiss’s CBS News.
Mathias Doepfner
Dylan Byers • August 3, 2022
The Politico Succession Games Begin…
An era at Politico has been ending for the last decade—at least since the departures of Mike and Jim, then Jake and Anna, and, of course, the sale to Axel Springer. But with John Harris ascending to the chairmanship, again, it’s finally Axel’s baby. And Mathias Döpfner may be looking outside the mothership for Harris’s successor.
Tony Dokoupil
Dylan Byers • August 3, 2022
Tony and Bari on the Rocks
The sponcon set dressing at ‘Evening News’ provoked predictable outcry at the House of Bari. But are brand partners in TV news just an inevitability at this point?


Ben Smith, Justin Smith Semaphor
Dylan Byers • August 3, 2022
Semafornication
Ben and Justin’s recent fundraise at an 8x trailing revenue multiple, which follows David Ellison’s extravagant purchase of The Free Press, suggests we’ve entered a new era of digital media valuations. Unless we’ve just reentered the old one. Anyway, is Punchbowl next in line?
Tony Dokoupil
Dylan Byers • August 3, 2022
The Tony Accords
Tony Dokoupil’s disastrous debut as anchor of CBS Evening News highlights the uncomfortable truth about Bari Weiss’s tenure: While her politics take center stage, it’s her inexperience that’s her real liability.
Jim Steyer
Dylan Byers • August 3, 2022
Common Sense & Sensibility
A candid chat with Common Sense Media founder Jim Steyer on what lies in the hearts of Silicon Valley’s biggest bigwigs and what the A.I. bros are doing to your children. Plus, thoughts on Sundar, Zuck, and his brother Tom’s California gubernatorial bid.


Bari Weiss
Dylan Byers • August 3, 2022
The Weiss Flag
It’s tempting to view Bari Weiss’s first big blunder—pulling a 60 Minutes segment critical of the administration’s deportation efforts—as purely political, which it may have been. But it may have been the product of something more mundane: Bari doesn’t know how to lead a newsroom.


Get access to this story

Enter your email for a free preview of Puck’s full offering, including exclusive articles, private emails from authors, and more.

Verify your email and sign in by clicking the link we just sent.

Already a member? Log In


Start 14 Day Free Trial for Unlimited Access Instead →



Latest Articles from Media

Journalists
Dylan Byers • August 3, 2022
The 2025 Media State of the Union
The inherent tension of the journalist-as-brand model, the continued erosion of institutional authority, the potential for an A.I. newsroom: Industry leaders weighed in on all this and more at a panel this week to unveil the results of our latest Puck–Orchestra survey.
Justin Smith ben smith
Dylan Byers • August 3, 2022
The Gulf of Semafor
As Semafor expands further into the Gulf, it’s becoming clear that Justin Smith and Ben Smith’s media baby is looking a lot more like the former than the latter.
Jim Lanzone Yahoo
Dylan Byers • August 3, 2022
The Lanzone That Time Forgot
Don’t waste your tears on Yahoo, the Internet 1.0 relic that collapsed into Verizon and then the warm embrace of private equity. C.E.O. Jim Lanzone explains how the Apollo-owned company is poised to make the most of its post-search distribution, and why niche is the new scale.


Bari Weiss
Dylan Byers • August 3, 2022
A Weiss Christmas
While The Free Press is flush with holiday spirit, Bari’s job reinventing CBS News is proving more vexing, amid anchor dreams dashed and the age-old challenge of enacting institutional change.
Bari Weiss
Dylan Byers • August 3, 2022
CNN’s Bari Christmas
In the wake of Netflix’s Warner Bros. coup, the folks at CNN are, perhaps naively, looking on the bright side: They may not have to work for Bari Weiss after all. But times in Spinoffville are going to get tough—and fast.
Olivia Nuzzi
Dylan Byers • August 3, 2022
The Nuzzicracker Ballet
The star-crossed saga of Olivia and Ryan continues its salacious, shameful pas de deux—ensnaring not just Vanity Fair’s new editor but further tainting journalism writ large. Even worse, it elides the real question: Why is a certain pathetic world hanging on every word of a jilted lover’s creepy account proffered without editorial oversight?


Hamish McKenzie, Substack
Julia Alexander • August 3, 2022
Substack Entrapment Theory
Google Zero killed the open web, ChatGPT isn’t replacing lost traffic, and superstar talent is a phenomenally difficult business. Digital media companies trying to stay upright are belatedly turning to creator-first subscription platforms in search of sustainable, niche audiences—without realizing that they’ve seen this movie before.
Get access to this story

Enter your email to get access to one article and free previews of our private emails from Puck authors and editors.

OR

Already a Member? Sign in



Latest Articles from Media

Alison Roman
Dylan Byers • August 3, 2022
Roman Holiday
The internet’s favorite food author finds herself at a familiar crossroads for writers who have become brands unto themselves: trying to balance scale, new ventures, and authenticity while keeping a loyal audience fed… in this case literally.
David Zaslav
Dylan Byers • August 3, 2022
Zaz’s Hollywood Endings
With the final bids for Warner Bros. Discovery under careful consideration, David Zaslav’s tenure as an ersatz Hollywood mogul may be coming to an end. Now, it’s all about the numbers, and which suitors have a glide path to regulatory approval. Just which sunset Zaz will ride into is anyone’s guess.
Olivia Nuzzi
Dylan Byers • August 3, 2022
A Brave Nuzzi World
Between the Bravo-ready mess of the Nuzzi-Lizza imbroglio and Michael Wolff’s Epstein deference, it was a monumentally bad week for media ethics. As journalists, even principled ones, become increasingly central characters in the stories themselves, is this kind of spectacle an unavoidable component of a new media world order?


Gerry Cardinale
Dylan Byers • August 3, 2022
The RedBird Balloon
After a second bid to take over The Telegraph met a particularly British brand of resistance, RedBird Capital walked away from the whole ordeal. Now the 170-year-old paper is back to waiting for a Goldilocks buyer.
Jim Bankoff
Dylan Byers • August 3, 2022
The Bankoff Job
Jim Bankoff is considering a spinoff of Vox’s faster-growing podcast network from its legacy publishing business. While it makes economic sense-ish, what does it mean for the future of brands like SB Nation, The Verge, and… ‘New York?’
Stan Duncan
Dylan Byers • August 3, 2022
Stan By Me
A handful of disgruntled employees confronted Stan Duncan, Condé Nast’s H.R. chief, about the company’s decision to shutter Teen Vogue. There was a video, of course, which captures either a noble moment of employee solidarity or a bunch of entitled staffers willfully unaware of Condé’s dwindling fortunes and the realities of the legacy media business. Either way, how far they’ve fallen.


Mark Lazarus
Dylan Byers • August 3, 2022
MS Doom
Spirits are uncharacteristically high at the post-spinoff MS NOW, but this is still a late-stage linear operation that’s shedding (mostly geriatric) viewers at a steady clip. Despite Versant’s money and Rebecca Kutler’s ambitions, is it just a matter of time before the realities of cable’s decline drag them under?


  • Terms
  • Privacy
  • Contact
  • FAQ
  • Careers
© 2026 Heat Media All rights reserved.
Create an account

Already a member? Log In

CREATE AN ACCOUNT with Google
CREATE AN ACCOUNT with Google
OR YOUR EMAIL

OR

Use Email & Password Instead

USE EMAIL & PASSWORD
Password strength:

OR

Use Another Sign-Up Method

Become a member

All of the insider knowledge from our top tier authors, in your inbox.

Create an account

Already a member? Log In

Verify your email!

You should receive a link to log in at .

I DID NOT RECEIVE A LINK

Didn't get an email? Check your spam folder and confirm the spelling of your email, and try again. If you continue to have trouble, reach out to fritz@puck.news.

CREATE AN ACCOUNT with Google
CREATE AN ACCOUNT with Google
CREATE AN ACCOUNT with Apple
CREATE AN ACCOUNT with Apple
OR USE EMAIL & PASSWORD
Password strength:

OR
Log In

Not a member yet? Sign up today

Log in with Google
Log in with Google
Log in with Apple
Log in with Apple
OR USE EMAIL & PASSWORD
Don't have a password or need to reset it?

OR
Verify Account

Verify your email!

You should receive a link to log in at .

I DID NOT RECEIVE A LINK

Didn't get an email? Check your spam folder and confirm the spelling of your email, and try again. If you continue to have trouble, reach out to fritz@puck.news.

YOUR EMAIL

Use a different sign in option instead

Member Exclusive

Get access to this story

Create a free account to preview Puck’s full offering, including exclusive articles, private emails from authors, and more.

Already a member? Sign in

Free article unlocked!

You are logged into a free account as unknown@example.com

ENJOY 1 FREE ARTICLE EACH MONTH

Subscribe today to join the inside conversation at the nexus of Wall Street, Washington, A.I., Hollywood, and more.

START 14-DAY FREE TRIAL

  • Daily articles and breaking news
  • Personal emails directly from our authors
  • Gift subscriber-only stories to friends & family
  • Unlimited access to archives
  • Bookmark articles to create a Reading List
  • Quarterly calls with industry experts from the power corners we cover